Return and Refund Policy

30-Day Product Return Policy

At MJS Products, we strive to provide our customers with high-quality products and excellent service. If you are not completely satisfied with your purchase, we offer a 30-day return policy. Please read the terms and conditions below for information on how to return your product.

Eligibility for Return

To qualify for a return, the product must meet the following conditions:

  • The product must be returned within 30 days of the purchase date.
  • The product must be unused, in its original packaging, and in resalable condition.
  • Proof of purchase (receipt or order confirmation) is required for all returns.

How to Return an Item

  1. Contact Us: Before returning the product, please contact us at +27 82 850 3275 or email info@circuitbuddy.net to inform us of your intention to return the item. Our team will provide you with return instructions and a return authorization number if applicable.
  2. Pack the Product: Carefully pack the product, ensuring it is in its original condition and packaging. Include all accessories, manuals, or components that came with the product.
  3. Return Shipping: Ship the product to the following address:
    • MJS Products
    • PO Box 1846
    • Silverton, Pretoria
    • 0127
    • South Africa

Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., defective or incorrect item).

Refunds and Exchanges

  • Once we receive your return, we will inspect the product to ensure it meets our return criteria.
  • If the return is approved, you will receive a refund to the original payment method within 7-10 business days.
  • Alternatively, you may request an exchange for a different product if preferred.

Damaged or Defective Items

If your product arrives damaged or defective, please contact us immediately at +27 82 850 3275 or email info@circuitbuddy.net. We will provide a replacement or refund as per your preference.

Questions?

If you have any questions or concerns about our return policy, please don’t hesitate to contact us. We’re here to help!

MJS Products Phone: +27 82 850 3275
Email: info@circuitbuddy.net

This policy ensures that your experience with MJS Products is as smooth as possible. Thank you for choosing our products!